The Western Regional CYSHCN Center has a small, but experienced staff of caring professionals ready to assist families and callers with their questions and concerns. Our staff are resourceful and available to problem solve unique situations and to provide referrals to community, state and national organizations with relevant resources to respond to the specific needs of families.
We can recommend books, videos and websites that can help families find answers to questions about educational concerns, funding options, transition issues, diagnosis specific information and more. Recommendations about a variety of parent to parent resources such as support groups, list serves and training opportunities are also available.
Dawn Stark is the Program Director of the Western Regional Center. She has over 25 years of social work experience, most of which has involved working with children and families. In recent years she was the Director of a licensed outpatient mental health clinic for adolescents, which primarily served children with severe emotional or behavioral issues. She also worked at the Chippewa County ADRC assisting teens with disabilities to transition to adult long-term care services. She spent over 10 years working with families in a Child Welfare role, and many of the families she assisted had children with special health care needs. She also worked in community mental health for several years. One common theme throughout Dawn’s employment history has been that she has worked with people who benefitted from information, support and empowerment. Dawn is a strong advocate and her first-hand experience working with complicated systems is beneficial when helping families to navigate through them.
Vacant- Parent Consultant 715-726-7900, ext 2132 or 1-800-400-3678
Jeanne Gustafson 715-726-7900, ext 2131
Jeanne Gustafson is a member of the Western Regional Center team. She works for Wisconsin Sound Beginnings, the agency in Wisconsin that is legislatively mandated to reduce loss to follow up in the Newborn Hearing Screening Program. She works through the WRC and Chippewa County Department of Public Health, to reach out to the parents of children who are at risk of not getting completed hearing screening or diagnostic evaluation if needed, to help create a more seamless hearing screening process. Her experience of being a parent who raised a hard-of hearing daughter, who is now 21 years old and a student at UW Madison, brought her to this work. This experience impassioned her to work to help other parents who have deaf or hard-of hearing children have an early diagnosis for their child. Prior to approximately 20 years out of the workforce to raise 3 children, she graduated from UW La Crosse with BS in Psychology. She worked in several positions including as a Community Support Worker, a Vocational Counselor at a Sheltered Workshop, and as a Vocational Rehabilitation Counselor in the Wisconsin Department of Corrections, and as a Guide by Your Side Parent Guide.