Core Services Project

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Project Description:

The WRRWC is a consortium of counties working together to improve mental health and substance abuse delivery systems for public sector recipients. The counties include: Buffalo, Chippewa, and Pepin.

The WRRWC - Core Services project operates  under a 66.0301 governance model. Core services include: Comprehensive Community Services (CCS), Coordinated Services Teams (CST), Community Support Program (CSP), Emergency Mental Health Services (CRISIS), outpatient services, and contracting for mental health and substance use services.

The following is an outline of the WRRWC Structure:

  • Hub and spokes model with the potential for change over time.
  • Centralized fiscal management structure (e.g. billing of third party payers, contracts for services).
  • Each county maintains an employee base. HR will not be combined at this time.
  • Staff answers to the consortium programmatically and to their county of hire administratively.
  • Provider contracts will be developed and maintained by the lead agency, with approval of the Leadership Committee,
  • Certifications for programming will be held by the lead agency.
  • The lead agency will hold contract with the State of WI, Department of Health Services.
  • The lead agency will subcontract with the participating counties.

Chippewa County is the lead agency with the following role:

The lead agency will have a contractual relationship with participating counties. The lead agency will eventually be the single point of contact for the State of WI, Department of Health Services, in relation to fiscal contracts for mental health and substance abuse services. However, as a transitional process, programs will be transitioned to the consortium system as agreed upon by the WRRWC Leadership Committee.

1. Improve overall quality of care by using evidence-based and best practice models.
2. Within available funding structures, maximize access to a core benefit set of services regardless of
geographical location within the consortium counties.
3. By pursuing regionalization, increase efficient use of mental health and substance abuse resources.
4. Increase meaningful participation of people with mental health and substance abuse challenges in the planning and implementation of an effective community-based and recovery-oriented service model.

Why Collaboration on this project?
• Identify effective and efficient regionalization opportunities within the consortium.
• Allow counties to take on leadership for anticipated changes.
• Capitalize on the various strengths of each county while improving services.
• Expand on the current shared service projects within the counties.
• Identify and increase public-private organizational partnerships. 

Counties Involved:

  • Buffalo
  • Chippewa
  • Pepin


Jessica Barrickman

Mental Health and Substance Abuse Operations Administrator

(715) 738-2585 (telephone)  (e-mail)