Crisis Stabilization Home



Project Description:

The Regional Crisis Stabilization program opened in April of 2012 and is the result of a collaborative effort between Aurora Residential Alternatives, Inc. (ARA) and the Western Region Recovery and Wellness Consortium. The program is operated in a state licensed, four-bed Adult Family Home located in rural Chippewa County. Services provided meet the requirements established under DHS 34 for Optional Crisis Stabilization Services. The home is staffed by two individuals, 24 hours per day, with additional support and service provided by a Certified Peer Support Specialist. The home’s program statement allows for services that are both diversionary as well as transitional.

The primary goal of the Regional Crisis Stabilization program is to assist individuals who are experiencing a mental health crisis by providing services in a community based setting, thereby decreasing the need for more restrictive inpatient care.

An integral component to the services provided through crisis stabilization is the use of Peer Support. The primary role of the Peer Specialist at the Crisis Stabilization program has been the development of an individualized Wellness Recovery Action Plan (WRAP). The Peer Specialist meets with individuals to finish the WRAP development after discharge in the community. The Peer Specialist then makes follow –up phone calls about 1 to 2 weeks after discharge to follow up on progress and linkage.

A portion of a grant received by the WRRWC was earmarked to assist with issues related to transportation. Initially the grant funds were used to purchase gas cards that were provided to the Crisis Stabilization program and to Northwest Connections mobile crisis workers. While the ability to provide a gas card proved to be a valuable resource, transportation to the crisis program continued to be a challenge. The WRRWC decided to enter into an agreement with Tender Care Transport to offer another transportation resource. That agreement went into effect November 1, 2012.
The goal of the Regional Crisis Stabilization Program is to provide linkage to both community based services and natural supports. This linkage process is person centered and individualized. It is a joint effort by the staff at the Crisis House, County personnel and the individual. Individuals can begin the process of getting connected to services in their home county while they are at the crisis stabilization program by researching resources, scheduling appointments etc. Some individuals utilizing the crisis house already have established services. If consumers have established services, then the goal is to assist in making follow-up appointments and re-establishing a connection with the provider.

During the nine months of operation in 2012, the Regional Crisis Stabilization program provided services to a total of 74 individuals. For the first 10 months in 2013 the Regional Crisis Stabilization program has facilitated 121 admissions. The Regional Crisis Stabilization program has proven to be a valuable resource to individuals who experienced a mental health or emotional crisis.

Counties Involved:

  • Barron
  • Chippewa
  • Dunn
  • Eau Claire
  • Pepin
  • Pierce
  • Polk
  • St. Croix

Contact Person:

Jill Mattson

Aurora Community Services

Phone: 715-835-9202


 Aurora Community services website: