Children Emergency Mental Health Services

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Northwest Connections is the provider of Emergency Mental Health Services (telephone and mobile crisis) in Chippewa County through their 24/7 toll free number 888-552-6642. Chippewa County continues to offer walk in crisis services during business hours.  

HOW TO GET HELP: 

If there are concerns involving running away and/or dangerousness please contact Law Enforcement if they are not already there.

Contact Northwest Connections Crisis Line 

888-552-6642
  1. The telephone worker will ask you several questions as part of an assessment that can include: 
    • Your name, entity and location, who are you calling about, address, DOB, phone number
    • What is the crisis situation
    • Risks identified
    • Do you have any history with this person or family
    • Who is there (family, friends)
    • If this is a juvenile have the parents/guardians been contacted
    • Does this person have a current mental health or substance abuse provider
    • After gathering this information the telephone worker will assist in determining the next step(s), which may include, but are not limited to the following in any particular order: 


  1. Further consultation with other parties (patient, physicians, nurses, social workers, family, friends, witnesses, etc.) including the person in crisis.
    • Community Safety Planning (stabilization in the community with a plan for safety).  Are there community options for safety that may include family/friends/other providers?
    • Further evaluation by mobile responder (face to face). This person is a trained crisis worker who can assist the person and/or family.
    • Voluntary Inpatient Behavioral Health Admission.
    • Emergency Detention approval (Involuntary Psychiatric Hospitalization).

Linkage and Follow-up Services

Following all crisis calls, the Chippewa County Department of Human Services reaches out to the caller to provide resources, referrals, and support, as needed.